Refund policy
RETURN & REFUND POLICY
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn, unused, unwashed, with tags attached, and in its original packaging. You'll also need your receipt or proof of purchase.
To request a return, please contact us at krudot01@gmail.com. Please do not send returns without contacting us first. Return instructions and the appropriate return address will be provided once your return request is approved.
Items sent back without first requesting a return will not be accepted.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect. Original shipping charges, if applicable, are non-refundable.
DAMAGES & ISSUES
Please inspect your order upon arrival and contact us as soon as possible if your item is defective, damaged, or incorrect. We'll evaluate the issue and make it right.
LIMITED & NUMBERED PIECES
KRUDOT pieces are produced in limited quantities and may be individually numbered. Because availability is limited, we cannot guarantee exchanges for another size, color, or numbered piece. If an exchange is unavailable, an eligible return may be processed according to our return policy.
REFUNDS
Once we receive and inspect your return, we'll notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method. Please allow additional time for your bank or credit card company to process the refund.